Norton update problems

We continue to see Norton Anti Virus problems.

Nearly every Norton installation we currently see encounters a live update problem. The real concern with this problem is that it stops Norton updating it's virus definitions. We've seen machines completely out of date, with the customer having no idea their system isn't updating.

Symantec have a solution to the 1875 problem at their website. It's easy, it's quick and it works. Although the subject line is slightly wrong (just to make it harder to Google) and the file path is not necessarily correct.

Once again, I'd point out this shouldn't happen and I won't be recommending Symantec products until they strip out the complexity that allows this sort of thing to happen.