Thursday, January 04, 2007

Tech reviews

As we deal on a regular basis with computers that have been messed up by poorly designed and over-bloated security packages, I read with interest the Sydney Morning Herald's review of the more popular ones.

http://www.smh.com.au/news/reviews/net-nasties-face-onestop-blocks/2007/01/02/1167500118494.html

One of my criticisms of newspaper, and many magazine, reviews is the reviewers often seem to have only read the press pack rather than actually try the products. In this case, it appears Adam Turner did at least try McAfee, and it irritated him. If he did try Norton then he either had a clean machine with 2Gb RAM.

Norton 2007 is awful. Thankfully I've only seen it once and that system was reduced to a crawl. Uninstalling it was a nightmare as it refused to run the wizard while Live Update was running, and Live Update didn't want to stop. Is it really that hard to stop a service when you want to uninstall the product.

Given the sheer weight of problems Norton products have created for users over the last five years, it would be nice for reviewers to at least acknowledge the problems. Reviews like this only encourage customers to continue making the wrong decisions. It also lets these companies get away with selling poor products.

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