Nothing irritates a tech more than missing disks and passwords. This can leave even the most the thick skinned IT god in a speechless rage. It also means big costs and a lot of downtime for the business.
Manuals, invoices, disks, registration keys and passwords are like gold. They need to be stored safely and securely.
Software disks are valuable. Microsoft Office retails for $700, a specialist program like AutoCad costs ten times that. If those disks go home with a staff member that's an expensive asset lost.
What's more, you'll end up spending money while a tech or staff members spends hours scrabbling around for those missing disks. Needless to say, they'll go missing when you need them most.
We like to see software kept in a locked filing cabinet along with a folder containing all the warranties and purchase records for your existing equipment. Another folder should contain all your passwords and registration details.
Another frustration for computer techs is the missing Internet Service Provider password. Keep those passwords in the computer stuff folder. This ties into our next small business mistake.
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